We recognize that your privacy is essential and we take it seriously.
The use of the Services offered by SoldoutNight Inc., a company duly incorporated pursuant to the laws of Canada, with registered office at 18 Avenue NW, T2M0V9 Calgary, Canada, assigned Canadian Corporation number 1131355-0, hereinafter referred to as “SoldoutNight”, implies in all cases the collection of certain information about its Service users.
This Policy supplements our Terms of Service (“Terms”), capitalized terms not defined herein have meanings outlined in the Terms. By using the Services, you consent to our use of your information under this Policy and Terms, and as permitted or required by law. We may amend this Policy at any time and without prior notice. Such amendments will be effective immediately and shall apply to any information you provide, or your use of the Services. Your use and access of SoldoutNight after the amendments to this Policy will constitute your acceptance to the terms and conditions, as modified.
SoldoutNight, Inc. is operating as SoldoutNight (“SoldoutNight”, “we”, “our” or “us”) is the controller responsible for the processing of personal data through our Services. Our address is at 18 Ave NW, Calgary AB, T2M0V9, Canada. Our Data Protection Officer can be contacted directly at email@example.com or through this number +63 2 899 3965.
Information We Collect
We collect specific data from you directly, like the information you enter yourself. We may also receive some data automatically, like information about your device and the aspects of our Services you interact with or spend time using. Examples of information we collect include:
When you create an account in SoldoutNight (“Account”), you provide us with personal information that may include your username, email address, first and last name, contact details, account password, company information and payment information. We may collect additional information when you are using our Services such as passenger information (necessary for travel reservations), travel preferences (for example, meal requests, seat preferences, membership numbers), travel itinerary (flight and accommodation details), travel budget, and expense data. If you choose to use our invitation service, we will ask you for an email address and automatically send an email invitation. We store this information to send the invite and track the success of our invitation service.
Further, you will need to provide billing information such as credit card number, cardholder name and expiration date to pay for your bookings. You may also be required to provide the names and contact numbers of the travelers joining you on your booking or for your marketing preferences.
In some cases, your employer may have set up an account with us. Your employer’s service administrator may provide your email address to us, which we use to send you an email invitation, in which case your use of the Services shall be deemed as authorization of and consent to your employer’s disclosure of your personal information in the manner described in this Policy. All employer service administrators further warrant, represent, and undertake that they have obtained the consent of all parties of the personal information provided in the manner described in this Policy.
If you provide to us any personal data relating to a third party, you warrant, represent and undertake that, by submitting such information to us, you have obtained the consent of the third party to provide us with their personal data.
Technical, Usage, and Location Information
Collecting this information enables us to better understand the visitors who come to our Online Services, where they come from, and what content on our Online Services is of interest to them. We use this information for our internal analytics purposes and to improve the quality and relevance of our Online Services for our visitors, for example, to customize your user experience, tailor your searches and show you advertisements that may be of interest. We may also use this automatic information to prevent and detect fraud.
Third Party Platforms
We may collect information when you interact with our advertisements and other content on third-party platforms or sites, such as social networking sites. Information may include your social profile from the social networking sites; the fact that you viewed or interacted with the content; or such other information that is not explicitly listed here.
How We Use Your Information
We use personal information collected via our Services for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests, in order to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations. We indicate the specific processing grounds we rely on next to each purpose listed below.
We use the information we collect or receive:
To facilitate account creation and logon process. If you choose to link your account with us to a third-party account (such as your Google or Facebook account), we use the information you allowed us to collect from those third parties to facilitate account creation and logon process for the performance of the contract.
Request feedback. We may use your information to request feedback and to contact you about your use of our Services.
To enable user-to-user communications. We may use your information in order to enable user-to-user communications with each user's consent.
To manage user accounts. We may use your information for the purposes of managing our account and keeping it in working order.
To send administrative information to you. We may use your personal information to send you product, service and new feature information and/or information about changes to our terms, conditions, and policies.
To protect our Services. We may use your information as part of our efforts to keep our Services safe and secure (for example, for fraud monitoring and prevention).
To enforce our terms, conditions and policies for business purposes, to comply with legal and regulatory requirements or in connection with our contract.
To respond to legal requests and prevent harm. If we receive a subpoena or other legal request, we may need to inspect the data we hold to determine how to respond.
Fulfill and manage your orders. We may use your information to fulfill and manage your orders, payments, returns, and exchanges made through the Services.
Administer prize draws and competitions. We may use your information to administer prize draws and competitions when you elect to participate in our competitions.
To deliver and facilitate delivery of services to the user. We may use your information to provide you with the requested service.
To respond to user inquiries/offer support to users. We may use your information to respond to your inquiries and solve any potential issues you might have with the use of our Services.
To send you marketing and promotional communications. We and/or our third-party marketing partners may use the personal information you send to us for our marketing purposes, if this is in accordance with your marketing preferences. For example, when expressing an interest in obtaining information about us or our Services, subscribing to marketing or otherwise contacting us, we will collect personal information from you. You can opt-out of our marketing emails at any time.
Deliver targeted advertising to you. We may use your information to develop and display personalized content and advertising (and work with third parties who do so) tailored to your interests and/or location and to measure its effectiveness.
How We Share Your Information
At times we may share specific personal information with our strategic partners that work for us to provide services. Examples of some of these third parties include:
When you use our travel related Services, we will share relevant personal information with travel suppliers ("Suppliers") such as airlines, hotel, property owners, insurance, car rental, ground transportation, activities, online travel agencies, intermediaries, and resellers who will fulfill your travel reservations.
Please note that these suppliers also may contact you as necessary to obtain additional information about you, or to further facilitate your travel reservation.
Professional Advisors and Legal Authorities
Our lawyers, accountants, auditors, financial institutions, advisors may need to review specific personal information to provide legal, accounting, compliance, banking and similar services.
We may disclose your personal information if we believe it is reasonably necessary to comply with applicable law, including government requests, law enforcement requests, and otherwise to protect rights, property and safety of ourselves or others
If you work for an organization that uses our Services, your employer's service administrator and others within your organization may have the ability to access and control specific personal information. As set out above, your employer’s service administrator’s use of the Services shall be deemed as authorization of and consent to your employer’s access and control of the said personal information in accordance with their internal policy. Please refer to your organization’s internal policy if you have questions about this.
All employers warrant, represent, and undertake that all internal policies and usage of employee personal information shall be in material compliance with all applicable laws.
How We Protect Your Information
We implement appropriate technical and organizational security safeguards to protect the information we collect and store. However, no security measures are entirely foolproof. If any information gets compromised, we will take reasonable steps to investigate and notify the affected users and take other actions in accordance with any applicable laws and regulations.
How Long We Store Your Information
We will retain your information for as long as your Account is active or as needed to provide you Services. We may also keep some of your personal information for as long as reasonably necessary for our legitimate business interests, including fraud detection, and to comply with our legal obligations including tax, statutory reporting, and auditing.
International data transfers
The personal information we collect, or is collected on our behalf, may be transferred to, and processed in, countries other than the country in which you reside. These countries may have data protection laws that are different to the laws of your country and may not be as protective. While such information is outside of your country of residence, it is subject to laws of such other countries, and may be subject to disclosure to the governments, courts or law enforcement or regulatory agencies of such other country, pursuant to the laws of such country
Controls For Do-Not-Track Features
Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track (“DNT”) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage, no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this privacy notice.
Minors Under 18 Years of Age
Our Services are not intended for children under the age of 18, and we do not knowingly collect personally identifiable information from children under the age of 18. If we learn that we have collected personal information from a child under age 18, we will take the necessary steps to remove that information. If you believe that a child under the age of 18 has under any circumstances provided us with personal information, please contact us at firstname.lastname@example.org or at +63 2 899 3965.
You have the following rights in relation to your personal information:
You may unsubscribe from our marketing communications at any time by following the opt-out links on any marketing message sent to you, updating your communication preferences through your Account settings, or by contacting us at any time. Please note that you may be unable to opt-out of certain Services-related communications including but not limited to the confirmation of your reservations, security and verification alerts, billings and expense approvals.
You may remove or block certain cookies using the settings in your browser. If you do not accept our cookies, you may not be able to use our Services properly. Also, most advertising networks offer you a way to opt out of targeted advertising. If you would like to find out more information please visit http://www.aboutads.info/choices/ or http://www.youronlinechoices.com
Access and Correction
If you wish to access, correct or update your personal information, you may do so at any time by accessing Account settings through our website. Alternatively, you can contact us at email@example.com or at +63 2 899 3965, with your name and information requested to be accessed, corrected, or removed. You are responsible for providing us with current and updated information. We may decline to process requests that jeopardize the privacy of others. We may also charge a reasonable fee if your request if repetitive, excessive or require disproportionate technical effort, or, we may refuse to comply with your request in these circumstances. Please note that we may retain your information as necessary to support our Services, comply with legal obligations or resolve disputes.
Data Subject Rights for EU Citizens and/or Organizations within the EU
The GDPR provides relevant individuals with additional rights including the right to access personal information, right to rectify personal information, right to delete personal information, right to object to processing of personal information, right to restrict processing of personal information, the right to transfer personal information, the right to object to the processing of personal information and the right not to be subject to automated decision-making. To exercise these rights, please contact us at firstname.lastname@example.org or at this number +63 2 899 3965.
Please note that we will require you to provide us with proof of identity before responding to any requests to exercise your rights. We will respond to your request within the applicable statutory term. Please note that if you withdraw your consent to any or all use of your personal data, depending on the nature of your request, we may not be in a position to continue to provide the Services to you.
How to Contact Us
If you have any further questions or comments, you may also contact us by post at the following corporate address:
18 Ave NW
Calgary, Alberta T2M 0V9
Changes to Our Policy
We reserve the right to make changes to this Policy at any time. We will notify you of any significant changes to this Policy on our website or through appropriate communication channels. All changes shall be effective immediately upon posting to this page unless otherwise mentioned in the notification. Your continued use of our Services constitutes your agreement to this Policy and any updates.
Governing Law and Jurisdiction
This Policy shall be governed by the laws of Canada. You agree to submit to exclusive jurisdiction of Canadian courts.